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1. Introduction

Parinaama Development Foundation (“we,” “us,” or “our”) values the trust of our donors, beneficiaries, volunteers, and website visitors. We are committed to maintaining the confidentiality, integrity, and security of your personal data. This Privacy Policy outlines how we collect, use, store, and safeguard your information.

2. Information We Collect

We may collect the following types of personal information:

From Donors:

• Name, email address, postal address, phone number
• Donation amount and history
• Payment details (via third-party payment processors)
• Comments or messages left during donation
• PAN or other ID (for tax exemption where applicable)

From Website Users:

• Name and contact details (when filling forms or newsletters)
• IP address and browsing information (through cookies and analytics tools)

3. How We Use Donor & User Information

We use the collected information to:

• Process donations and issue receipts
• Send tax exemption certificates
• Thank donors and keep them informed about our work
• Improve user experience and internal analytics
• Maintain records and comply with legal obligations
• Respond to queries or requests

4. Security of Your Information

We implement the following measures to protect your data:

• Data encryption (256-bit AES)
• SSL-secured transactions
• Regular password updates and restricted access to sensitive systems
• Servers hosted in facilities compliant with PCI-DSS standards
• Intrusion detection, firewall protection, and malware scanning

5. Sharing and Disclosure

We do not sell, rent, or trade your personal information. However, we may share your data with:

• Trusted third-party service providers (payment gateways, hosting, analytics, etc.)
• Government authorities if required by law
• Internal teams strictly for operational purposes

All vendors are under strict confidentiality agreements.

6. Donor Anonymity & Opt-Out Options

• Donors may choose to remain anonymous.
• You may opt out of newsletters, promotional mailings, or calls at any time by contacting us.
• You may request to update or delete your personal data unless retention is legally required.

7. Data Retention

We retain personal information only as long as necessary:

• To fulfill the purposes stated above
• To comply with statutory and tax regulations (e.g., 8-year retention for donations under Indian law)

8. International Donations

For international donors, please note that your data may be processed in India. Refunds for international donations will not be possible due to cross-border banking processes.

9. Your Rights

As a data subject, you have the right to:

• Access the personal data we hold about you
• Correct inaccuracies in your data
• Request deletion of your data (except where legally required)
• Withdraw consent at any time (for non-mandatory communications)

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, contact:

Parinaama Development Foundation
MCT House, New Friends Colony, New Delhi – 110025, India
info@parinaama.org

11. Updates to this Policy

We may revise this policy from time to time. Any changes will be updated on our website. We recommend reviewing it periodically.